Our Pricing Plans

Frequently Asked Questions

• What types of water do you deliver?

  We provide a variety of water options, including mineral water, purified water, and flavored water. Our mineral water is sourced from natural springs, ensuring high quality and taste. Our purified water undergoes rigorous filtration processes to remove impurities, making it safe for consumption. Flavored water is available in various options, such as lemon, mint, and berry, perfect for those who enjoy a refreshing twist.

• How often can I schedule a delivery?

  You can schedule deliveries based on your needs. We offer flexible options, including daily, weekly, and bi-weekly deliveries. Whether you need a consistent supply for your family or business, we can tailor a schedule that works for you. Additionally, you can easily modify your delivery schedule through our customer portal at any time.

• What are your payment options?

  We offer several convenient payment methods to make your experience as smooth as possible. You can pay via credit/debit card, mobile wallets, or cash on delivery. For recurring subscriptions, we also offer automatic billing options. Please contact our customer service if you have specific payment preferences or require assistance.

• Is there a minimum order quantity?

  Yes, we have a minimum order quantity of 20 liters for standard deliveries. However, for special events or business deliveries, we can accommodate larger orders as needed. If you're unsure about your order size, feel free to reach out to our customer service for guidance.

• Can I cancel or change my order?

  Yes, you can cancel or modify your order at any time before the scheduled delivery. We understand that plans change, and we strive to be flexible. To cancel or change your order, simply log into your account on our website or contact our customer service for assistance.

• How do you ensure the quality of your water?

  We take the quality of our water very seriously. All our products undergo stringent quality checks and comply with safety standards set by regulatory authorities. Our water is regularly tested for purity, taste, and safety to ensure that our customers receive only the best. We source our water from reputable suppliers and maintain high hygiene standards during packaging and delivery.

• What should I do if I have a delivery issue?

  If you experience any issues with your delivery, such as a missed delivery or incorrect order, please contact our customer service immediately. We have a dedicated team ready to resolve any issues promptly. Your satisfaction is our priority, and we aim to rectify any problems as quickly as possible.

• Do you offer discounts for bulk orders?

  Yes, we offer competitive pricing and discounts for bulk orders. If you're placing a large order for an event or business, please contact us for a customized quote. Our team will work with you to provide the best pricing based on your needs and order size.

• How can I contact customer service?

  You can reach our customer service team through multiple channels. You can call us at our hotline number, send us an email, or use the live chat feature on our website for immediate assistance. We are here to help you with any questions or concerns you may have.

• Are your bottles recyclable?

  Yes, all our water bottles are made from recyclable materials. We encourage our customers to recycle them after use to minimize environmental impact. Additionally, we are committed to sustainability and continuously seek ways to improve our practices and reduce waste.